The Broken Phoenix
Shipping Policy
Shipping policy
SHIPPING POLICY
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Times We ship from US-based warehouses. Estimated delivery times are:
Standard Shipping: 5–10 business days
Expedited Shipping: 3–5 business days
Please note that delivery times are estimates and may vary due to carrier delays or high-demand periods.
Shipping Rates Shipping rates are calculated at checkout based on your order and location.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your order through the carrier's website.
Lost or Delayed Packages If your package appears lost or has not arrived within the estimated timeframe, please contact us at [mlight7944@gmail.com] and we will work with our supplier to resolve the issue.
International Shipping At this time, we ship within the United States only. International shipping availability may be updated in the future.
Contact Us For any shipping questions, reach out to us at [mlight7944@gmail.com] or visit our contact page using the chat feature in the bottom right corner .
